Hotel Policies

• Check in 3:00 pm - anytime
• Check out 12:00 pm

General

With a stay at Sofitel Winter Palace Luxor in Luxor, you'll be in the historical district, just a 5-minute walk from Abu El-Hagag Mosque and 7 minutes by foot from Luxor Temple. This 5-star hotel is 17.1 mi (27.5 km) from Valley of the Kings and 0.3 mi (0.4 km) from Nile.. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This Victorian hotel also features complimentary wireless Internet access, concierge services, and free babysitting.

Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees Information

• Optional: Late check-out fee: USD 100 (subject to availability) Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

know before you go

• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pets

• Service animals not allowed.
• Pets not allowed

Special Instructions

• Front desk staff will greet guests on arrival..
• Gap period enforced between guest stays - 24 hours.
• Shield between guests and staff in main contact areas.
• Property follows sanitization practices of Safe Travels (WTTC - Global).
• Temperature checks are available to guests.
• Guest accommodation is sealed after cleaning.
• Social distancing measures are in place.
• Staff temperature checks are conducted regularly.
• Guests are provided with free hand sanitizer.
• Property is cleaned with disinfectant.
• Cashless transactions are available.
• Staff wears personal protective equipment.
• Food service has been amended for enhanced safety.
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F.
• Masks are available to guests.
• Electrostatic spray is used for disinfection.
• Protective clothing is available to guests.
• Essential workers only - NO.
• Gloves are available to guests.
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).
• Property confirms they are implementing guest safety measures.
• Contactless food service / room service is available.
• Individually-wrapped food options are available.
• Property confirms they are implementing enhanced cleaning measures.
• Individually-wrapped food options are available through room service.
• Green Globe.
• Commonly-touched surfaces are cleaned with disinfectant

Payments ( U S D)

• Visa, Debit cards, Cash, American Express, Mastercard

Dining

• Grab a bite at 1886, one of the hotel's 3 restaurants, or stay in and take advantage of the room service.
• Snacks are also available at the coffee shop/cafe.
• Need to unwind?
• Take a break with a tasty beverage at one of the 2 bars/lounges.

Renovations

• The property is closed between November 6 and November 6.

Business amenities

• Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
• Free self parking is available onsite.

Rooms

• Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LCD televisions.
• Your pillowtop bed comes with premium bedding.
• Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.
• Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

Attractions

• Distances are displayed to the nearest 0.1 mile and kilometer.
• Abu El-Hagag Mosque - 0.4 km / 0.3 mi Luxor Temple - 0.6 km / 0.4 mi Nile - 0.6 km / 0.4 mi Mummification Museum - 1.3 km / 0.8 mi Luxor Museum - 1.6 km / 1 mi Luxor Market - 1.6 km / 1 mi Karnak Sound Light Show - 2.4 km / 1.5 mi Karnak - 2.7 km / 1.7 mi Tombs of Ankhtifi and Sobekhotep at El-Moalla - 2.7 km / 1.7 mi ACE-Animal Care in Egypt - 3.9 km / 2.5 mi Qurna Village - 17 km / 10.6 mi Obelisk of Thutmoses I - 17 km / 10.6 mi Temple of Montu - 17 km / 10.6 mi Banana Island - 18.5 km / 11.5 mi New Gurna - 20.4 km / 12.7 mi The preferred airport for Sofitel Winter Palace Luxor is Luxor (LXR-Luxor Intl.) - 9.3 km / 5.8 mi

Headline

• Near Abu El-Hagag Mosque

Themes

• Luxury property, Historic property, Eco-certified property